We are looking for a Service Engineer whose responsibilities will include:
- Performing supervision, commissioning, warranty and post-warranty service at customer sites.
- Verifying compliance of equipment’s technical specifications with documentation. Inspecting the quality of installation works, identifying assembly or installation defects, and ensuring their correction at customer sites.
- Participating in the organization and execution of commissioning works for all types of equipment in accordance with methodological, regulatory, and other guiding materials at customer sites.
- Conducting official correspondence with customers in line with the department’s goals and tasks.
- Providing technical support and consulting for customer staff regarding proper equipment operation, maintenance, warranty and post-warranty servicing.
- Keeping track of tools, instruments, and spare parts required by the department.
- Recording service requests and maintaining other supporting documentation.
- Contributing proposals for improving methods of installation and commissioning to ensure full-scale testing, reduce labor intensity, and increase department efficiency.
- Analyzing measured performance data, performing calculations, and issuing conclusions regarding the operational fitness of individual parts, assemblies, mechanisms, and systems. Identifying causes of malfunctions and eliminating them at customer sites.
- Consulting the customer on equipment commissioning and operation.
- Organizing access permits and other authorization documents required for performing work at customer facilities.
- Ensuring compliance with occupational safety requirements and monitoring the use of PPE by department employees.
- Preparing equipment for installation and commissioning (checking completeness of parts and assemblies, availability of required units and spare parts, conformity of markings, compliance of wire and cable sections with electrical diagrams).
- Preparing documentation following completion of work at customer sites.
- Regularly undergoing required training in electrical safety, occupational safety, and industrial safety.
- Passing qualification exams in a timely manner in accordance with safety regulations.
- Have experience at manufacturing enterprises.
- Understand modern methods of designing and developing control cabinets (NCU).
- Are familiar with up-to-date technical requirements for design, installation, and operation.
- Understand production technologies.
- Have practical experience creating electrical circuit diagrams.
- Are ready to travel and communicate directly with customers.
- Can quickly adapt to new situations and solve non-standard tasks.
- Official employment in full compliance with Russian labor law, white salary, and a transparent bonus system;
- Modern, comfortable office with snacks and coffee;
- Opportunities for growth and development, tackling interesting and complex tasks;
- A strong, professional team and a friendly atmosphere;
- Flexibility and fast decision-making, with clear and understandable tasks;
- Mentorship, onboarding, training sessions and participation in professional events for new employees;
- Collaboration with the scientific community; employees get to work with the latest technologies and real engineering challenges;
- Active corporate culture, including opportunities to travel from Kaliningrad to Kamchatka, get involved in sports, and participate in corporate events and competitions;
- Flexible work schedule;
- Corporate transportation allowance (with Yandex.Taxi);
- Voluntary health insurance (VHI/DMS).
г. Москва, пр. Берёзовой Рощи, д. 4