1. General provisions

1.1. This Privacy Policy sets out the procedure and conditions for processing the personal data of users of the Website and the measures taken to ensure the security of personal data.​
1.2. The Operator collecting personal data via the Internet must ensure unrestricted access to the document defining its personal data processing policy.​
1.3. This Policy applies to all information the Operator may obtain about the User when the User uses the Website, including data submitted via feedback/request forms, cookies, and analytics/metric tools (including Yandex Metrica).​
1.4. By using the Website and/or submitting data via the Website forms, the User confirms that they have read this Policy.

2. Operator details

2.1. Personal data processing Operator: Voltag LLC (the “Operator”).
2.2. Roskomnadzor notification registration number: 66-22-021910.
2.3. Address: Bldg. 28, ul. Issledovateley, Yekaterinburg, Sverdlovsk Oblast, 620016, Russia.
2.4. Phone: +7 (343) 288‑78‑27.
2.5. E-mail for personal data requests: info@ups-volt.ru.

3. Key terms

3.1. Personal data means any information relating directly or indirectly to an identified or identifiable individual.
3.2. Processing of personal data means any action (operation) or set of actions (operations) performed on personal data, with or without the use of automation tools.
3.3. Operator means a party that organizes and/or carries out personal data processing and determines the purposes of processing, the scope of personal data, and actions performed with such data.

4. Categories of personal data processed

4.1. The Operator processes the personal data that the User provides via forms on the Website (depending on the fields available in a particular form):

• Last name, first name, patronymic (if provided);

• Phone number;

• E-mail address;

• Any other information the User includes in the text of their inquiry/request (e.g., organization, job title, city, comments, equipment/project parameters or requirements).

4.2. The Operator may also process data transmitted automatically when the User visits the Website:

• IP address, browser and device information, date and time of access, page addresses, and referral source;

• Cookies and similar technologies;

• Identifiers and technical parameters collected by web analytics systems (including Yandex Metrica).​

4.3. The Operator does not intend to process special categories of personal data (e.g., health data) or biometric personal data. If the User voluntarily provides such information, the Operator will process it only to the extent necessary to review the inquiry and where lawful grounds exist.

5. Purposes of processing

The Operator processes personal data for the following purposes:

• Receiving and handling Users’ applications, inquiries, and requests;

• Communicating with the User (phone call, e-mail), including clarifying request details;

• Preparing and sending commercial offers, consultations, and technical solutions at the User’s request;

• Improving the Website, analyzing traffic and user behavior, and generating statistics (including the use of Yandex Metrica);​

• Ensuring the stability and security of the Website and preventing misuse.

6. Legal grounds for processing

6.1. Personal data is processed on the basis of:

• The User’s consent to personal data processing (e.g., by ticking a checkbox in a form and submitting it, and by accepting cookies if the Website uses a cookie banner/settings);

• Other legal grounds provided by Russian personal data laws.​

6.2. The Operator follows the principles of lawfulness, fairness, proportionality, and data minimization (only data necessary for the stated purposes is processed).​

7. Procedure and conditions of processing

7.1. The Operator processes personal data with and/or without automation tools.
7.2. The Operator may perform actions with personal data including collection, recording, systematization, accumulation, storage, updating (modification), use, transfer (provision, access) where permitted by law, anonymization, blocking, deletion, and destruction.​
7.3. The Operator takes measures required by personal data legislation, including publishing this Policy and information on implemented personal data protection requirements.​

8. Cookies and Yandex Metrica

8.1. The Website may use cookies (including technical and analytics cookies) to ensure proper operation of the Website, save user settings, improve usability, and compile visit statistics.
8.2. The Website uses (or may use) Yandex Metrica to analyze traffic and improve the Website; to protect the confidentiality of personal data, Yandex Metrica’s Terms of Use prohibit transmitting identifying information to Yandex Metrica.​
8.3. The User can refuse cookies or limit their use in browser settings; in that case, some Website functions may not work properly.

9. Transfer of personal data to third parties

9.1. The Operator does not disclose or distribute personal data to third parties without the User’s consent, unless otherwise required by Russian law.​
9.2. The Operator may entrust personal data processing to contractors (e.g., hosting providers, communications/mail services, analytics services) provided they ensure confidentiality and security of personal data and process it under the Operator’s instructions.​
9.3. Where Yandex Metrica is used, the service terms apply (including restrictions on sending identifying information).​

10. Retention periods

10.1. Personal data is processed and stored no longer than necessary to achieve the processing purposes, unless a longer period is required by Russian law or needed to protect the Operator’s rights and legitimate interests.​
10.2. The Operator ceases processing and destroys or anonymizes personal data once the purposes are achieved or upon withdrawal of consent (unless other lawful grounds exist for continued processing).​

11. Personal data security measures

11.1. The Operator implements necessary legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, provision, dissemination, and other unlawful actions.​
11.2. Such measures may include limiting access to personal data, using information security tools, access control procedures, backups, and keeping software up to date.​

12. User rights (personal data subject)

12.1. The User has the right to obtain information about the processing of their personal data and to request correction, blocking, or deletion of personal data on the grounds provided by law.​
12.2. The User has the right to withdraw consent where processing is based on consent.​

13. Requests and withdrawal of consent

13.1. To exercise rights and for any questions about personal data processing, the User may send a request to: info@ups-volt.ru.
13.2. To withdraw consent, please send an e-mail to info@ups-volt.ru with the subject line “Withdrawal of consent to personal data processing” and (if possible) include information enabling identification of the request (e.g., the phone/e-mail used in the form and the date of submission).
13.3. The Operator will review requests within the time limits established by Russian personal data legislation.​

14. Final provisions

14.1. The Operator may amend this Policy. The current version is published on the Website and is publicly available.​
14.2. Continued use of the Website after a new version is published means the User accepts the changes, to the extent permitted by applicable law.